Manufacturing Case Study: Artificial Intelligence

A manufacturing client needed to create scalable practices to support their estimate processors and streamline their operation. The estimate processing team was overwhelmed with 10,000+ monthly emails for requests to bid on projects, but less than 20% of those requests were relevant.

The challenge was that actual people had to read each email and the associated attachments to determine whether to bid or pass on each opportunity. As the business grew, this manual process led to increasing inefficiencies and slow responses.

The SafeNet Consulting opportunity was to introduce artificial intelligence software to automate reading emails, determining which projects to bid on, and scoring the opportunity to help with prioritization. SafeNet partnered with the client to bring experience, expertise, and a pre-launch emerging technology, Azure Form Recognizer that uses machine learning technology to identify and extract key-value from documents to solve this challenge.

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