What's Happening

Chatbots Can Deliver ROI for Customer Service

Chatbots are revolutionizing a wide range of industries. From cutting-edge technology firms to more traditional manufacturing, chatbots are being utilized across the board. However, perhaps no industry will feel as dramatic of an impact as the customer service industry.

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Enterprise Chatbot Solutions And AI Are Changing The Workplace

Chatbots have emerged as a powerful tool for enterprises both large and small. Initially, these bots were used to respond to customer care conversations, but, in practice, their use was limited to answering simple questions and other routine tasks. Continue reading